Yoloids.com is independently operated by Cardpro LLC.
We strive for customer satisfaction and will address any order issues promptly.

1. Return Eligibility: Returns are accepted for defective, misprinted, or incorrect items reported within 7 days of receipt.

2. Non-Returnable Items: Customized or personalized ID cards are generally non-returnable unless an error is made by us.

3. Refund Process: Refunds are issued after inspection and approval. Processing may take 3–7 business days.

4. Shipping Charges: Return shipping costs are covered by us only for approved claims.

5. Reprint Policy: We offer free reprints for orders that do not meet quality or design specifications agreed upon.